VUBO COMMUNITY STANDARDS
A trusted car‑sharing community built on respect, safety, and shared responsibility.
Vubo is built on people — owners who care for their vehicles and renters who value a seamless, premium experience. These standards ensure every interaction on Vubo remains safe, respectful, and elevated.
Safety & Responsibility
The foundation of every trip.
Owners agree to:
- Maintain vehicles in safe, road‑ready condition
- Ensure all documents, insurance, and inspections are up to date
Renters agree to:
- Drive responsibly and follow all traffic laws
- Avoid reckless or impaired driving
- Report issues promptly
Safety protects everyone — and keeps our community strong.
Respectful Interactions
Professional, courteous communication at every step.
- Be punctual for pick‑ups and returns
- Communicate clearly and respond promptly
- Treat each other with respect and professionalism
- Keep interactions free from harassment or discrimination
Respect elevates the entire Vubo experience.
Cleanliness & Vehicle Care
Every trip should feel comfortable and cared for.
Owners commit to:
- Providing clean, well‑maintained vehicles
- Ensuring accurate fuel or charge levels at handoff
Renters commit to:
- Returning the vehicle clean and in good condition
- Refueling or recharging to the agreed level
- Avoiding smoking or activities that damage the interior
Care for the vehicle as if it were your own.
Accuracy & Transparency
Honesty keeps the platform reliable.
Owners must:
- Provide accurate photos, descriptions, and availability
- Disclose any mechanical issues or special instructions
Renters must:
- Provide valid identification and truthful information
- Be transparent about trip needs and timing
Clear expectations prevent misunderstandings.
Reliability & Timeliness
Time matters — for both owners and renters.
- Be on time for pick‑ups and returns
- Notify the other party immediately if delays occur
- Honor booking commitments
- Keep communication open throughout the trip
Reliability builds confidence.
Zero‑Tolerance Policies
Protecting the integrity of our community.
Strictly prohibited on Vubo:
- Harassment, discrimination, or abusive behavior
- Fraud, identity misuse, or falsified documents
- Illegal activities using the vehicle
- Tampering with vehicle trackers or safety devices
Violations may result in suspension or removal from the platform.
Protecting Platform Integrity
Vubo's protections apply only when bookings stay on the platform.
- No off-platform payments or arrangements
- No attempts to bypass fees or policies
- Respect Vubo's processes for disputes, claims, and support
Integrity keeps the marketplace fair for everyone.
Closing Statement
Together, we create a trusted, respectful, and elevated car‑sharing experience — powered by people, protected by Vubo.